Terms & Conditions

If you have any questions about one of our products, ordering, payment, delivery or anything else, please don't hesitate to Contact us.

Ordering

Please contact us before ordering if you have any questions or would like to discuss the possibility of a bespoke item.
Once you place an order you will receive an e-mail confirmation of your order. This forms a contract between you, the buyer, and us, the seller.

Delivery

Orders are custom made and depending on the complexity of the item, may take some time to produce. The timings below are our normal making and delivery times, if your order will take longer, we will contact you and give you the opportunity to cancel your order for a full refund.

UK STANDARD DELIVERY - please allow 21 days.
INTERNATIONAL STANDARD DELIVERY – International Delivery can take an additional 7-10 daysover the UK delivery times.
EXPRESS DELIVERY - if you would like a faster delivery option please contact us before placing your order

Repairs & Returns

Naturally we hope you will be delighted with your purchase however we understand that sometimes things are not quite as expected.
Please see our Repairs & Returns Policy

Contact

EMAIL   - to contact us by email please use the 'Contact' form
PHONE - please call 07886 401175 if you would like to speak to us about anything
ADDRESS

3, Oak Road,
Horfield
Bristol
BS7 8RY


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